You might have scrolled past it a hundred times. Inside IvyLearn, look at the left-hand global navigation menu . At the very bottom, above your name, you’ll see a “Help” link.
| | Who to contact? | Best method | | :--- | :--- | :--- | | "I can't submit my paper" / Video won't play | IvyLearn 24/7 Support (via Help button) | Live Chat | | "I forgot my password" / Can't log in | Ivy Tech Support Center | Call 1-888-489-5463 | | "The quiz question is wrong" / Content missing | Your Professor | IvyLearn Inbox | | "My campus lab computer is frozen" | Campus IT Desk | Walk-in or local phone line | where can you go for technical assistance with ivylearn?
We’ve all been there: It’s 11:00 PM, your assignment is due at midnight, and IvyLearn won’t load your quiz. Or maybe you can’t find your course, or the video player keeps buffering. You might have scrolled past it a hundred times