Miguel was trying to do three things at once: bag groceries, return a stray cart, and wave at his friend Chloe on register four. His training module, Always Think Safety: Publix Answers , felt like a distant memory.
A display of watermelons by the front door had shifted. One, precariously perched on top, wobbled each time a customer brushed past. An elderly woman with a walker was navigating the wet floor near the dairy aisle where a gallon of milk had leaked. And a toddler was attempting to ride a toy shopping cart down the ramp of the handicap entrance. always think safety publix answers
“Hey there, little buddy!” Miguel shouted, scooping the toddler up just as the watermelon tipped over the edge. It hit the floor with a deafening SPLAT —a red explosion of pulp and seeds—exactly where the boy’s head had been. Miguel was trying to do three things at
That’s when his manager, Ms. Alvarez, appeared beside him. She didn’t yell. She didn’t point. She just leaned over and whispered, “Miguel. The watermelon.” One, precariously perched on top, wobbled each time